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About Us
Rivendawn Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Rivendawn Limited
PO Box 240 Hertford Hertfordshire SG13 7UP United Kingdom
Phone: 01992505503
Fax: 01992505503
Email: rivendawn.ltd@btconnect.com
My VAT Registration Number 540014503
Company Registration No: 02403557
In these terms and conditions:
a) The "seller" means Rivendawn Limited
b) The "buyer" means any person or company who buys or has agreed to buy Goods from the Seller.
c) The 'Goods' means goods provided by the Seller in accordance with the Seller's standard Terms and Conditions of sale.
1. The information contained within this proposal are to the best of our knowledge, correct at the time of publishing. Whilst every effort is made to ensure the prices and details are accurate Rivendawn Limited reserves the right to change, modify, substitute or remove without notice.
2. All goods must be paid for with the order, unless prior arrangements have been made. We reserve the right to refuse delivery if payment is not made. All goods remain the property of Rivendawn Limited until payment is made in full.
3. The products detailed within this proposal are supplied by Rivendawn Limited, (www.Rivendawn.co.uk). Rivendawn Limited is a limited company and registered in England (Reg. Number 02403557), the registered office address is: 7 Bluebell Close, Hertford, Herts. SG13 7UP. UK
4. All prices, where relevant, are Exclusive of VAT (unless otherwise stated). - Rivendawn Limited VAT registration number 540014503.
5. All orders are subject to acceptance by Rivendawn Limited. In the unlikely event that products are unavailable, or where there have been errors in pricing, we may have to decline an order. In this case we will advise you as soon as possible and ask for your instructions.
6. Neither you nor Rivendawn Limited will be liable for any delay or failure to perform our respective obligations under this contract due to any cause beyond our reasonable control including without limitation any act of God, strike, lock out, trade dispute, traffic accident or any act or omission of any government or regulatory authority.
7. This does not affect your statutory rights as a consumer.
8. Orders are not accepted from persons under the age of 18 years old. By placing an order you demonstrate that you are over such an age. Where you place an order and are under that age you are in breach of contract.
9. These terms and conditions and all disclaimers and other material on our website shall be governed by and construed in accordance with English law and any disputes shall be referred to the exclusive jurisdiction of the English courts.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
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Delivery Schedule
Delivery
All despatch dates are estimated and are not guaranteed and do not form a term of this contract. Whilst every endeavour will be made to comply with these dates, the Seller shall have no liability whatsoever for delay in despatch or delivery, or for any loss occasioned thereby. Late delivery does not entitle Buyer to cancel order. Any shortages in delivery must be notified in writing to the Seller within three days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added.
Credit Card Security
Credit Card transactions are made via PayPal.
Should you chose this option, after the final checkout screen the brower will automatically re-route to the secure Paypal site for credit card number entry. This site uses encyption and is 100% secure.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01992505503 (International +44 01992505503) or fax us on 01992505503 or write to us at PO Box 240 Hertford Hertfordshire SG13 7UP United Kingdom
Privacy Policy
Rivendawn Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy
Returns Procedure
If any Goods are or become defective the Buyer must obtain a RMA (Return Merchandise Authority) number from the Seller. The RMA number will be valid for a period of seven days from the date of issue by the Seller. The Seller reserves the right to refuse delivery of Goods after this period. The Buyer may have to bear any losses due to price erosion or obsolescence if Goods are returned after the seven days. Any Goods returned must have the RMA number marked clearly on the package. The Seller reserves the right to refuse delivery of any Goods returned without an RMA number.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
EPOS System Information
On-Line store
